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SolutionsThe Employee Experience, Solved Turn Employee Anxiety into Confidence and Clarity
The single biggest concern for employers switching to ICHRA is the employee experience. Will they feel abandoned on the open market? With the DirectWay Health platform, you can confidently tell your clients: "No".
You provide a simple, supportive, and intelligent portal that transforms the complex process of choosing health insurance into an empowering experience. We handle the guidance so you can remain the high-level strategic advisor. From Confusion to Clarity: Guided Plan Selection Our employee portal eliminates the guesswork and stress from open enrollment. It’s designed to help every employee find a plan that truly fits their life. Intelligent Plan Recommendations with SuitabilityIQ™: This is the core of our employee experience. Employees don't just get a list of plans; they get personalized recommendations. SuitabilityIQ™ asks the right questions—about their budget, location, preferred doctors, specialists, age, and even specific prescription drug needs—to match them with the plans that work best for them. Simple, Step-by-Step Enrollment: Once they've found the right plan, our platform guides them through the entire signup process. They can easily add family members and dependents, ensuring their whole family is covered.
The single biggest concern for employers switching to ICHRA is the employee experience. Will they feel abandoned on the open market? With the DirectWay Health platform, you can confidently tell your clients: "No".
You provide a simple, supportive, and intelligent portal that transforms the complex process of choosing health insurance into an empowering experience. We handle the guidance so you can remain the high-level strategic advisor. From Confusion to Clarity: Guided Plan Selection Our employee portal eliminates the guesswork and stress from open enrollment. It’s designed to help every employee find a plan that truly fits their life. Intelligent Plan Recommendations with SuitabilityIQ™: This is the core of our employee experience. Employees don't just get a list of plans; they get personalized recommendations. SuitabilityIQ™ asks the right questions—about their budget, location, preferred doctors, specialists, age, and even specific prescription drug needs—to match them with the plans that work best for them. Simple, Step-by-Step Enrollment: Once they've found the right plan, our platform guides them through the entire signup process. They can easily add family members and dependents, ensuring their whole family is covered.
More Than a Plan - A Personal Support System
Our support for employees extends far beyond enrollment day. The platform becomes their go-to resource for health benefit questions. Find the Right Care, Instantly: Employees can search for Primary Care Providers and specialists directly within the portal and see which health plans they accept, ensuring they can keep the doctors they trust. AI-Powered Help, 24/7: For common questions, our AI assistant and comprehensive knowledge base provide instant answers, reducing the support calls to your team. A Direct Line to You, the Expert: When they need strategic advice, the portal makes it easy for employees to connect with you. This positions you as the expert problem-solver, not the first line of IT support. When employees feel confident and supported in their health choices, your clients see a successful benefits strategy in action. That's how you build lasting partnerships. See the Employee Journey in a Demo
Our support for employees extends far beyond enrollment day. The platform becomes their go-to resource for health benefit questions. Find the Right Care, Instantly: Employees can search for Primary Care Providers and specialists directly within the portal and see which health plans they accept, ensuring they can keep the doctors they trust. AI-Powered Help, 24/7: For common questions, our AI assistant and comprehensive knowledge base provide instant answers, reducing the support calls to your team. A Direct Line to You, the Expert: When they need strategic advice, the portal makes it easy for employees to connect with you. This positions you as the expert problem-solver, not the first line of IT support. When employees feel confident and supported in their health choices, your clients see a successful benefits strategy in action. That's how you build lasting partnerships. See the Employee Journey in a Demo
